Member Services 2026
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UHC Preferred Medicare Advantage FL-0001 (HMO)
UHC Preferred Medicare Advantage FL-0002 (HMO)
UHC Preferred Complete Care FL-0003 (HMO C-SNP)
UHC Preferred Medicare Advantage FL-002P (HMO)
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Phone
1-866-231-7201 (TTY - 711) Toll-Free
Customer Service also has free language interpreter services available for non-English speakers.
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Office Hours
7 a.m. - 10 p.m. CT: 7 Days a week, Oct-Mar M-F Apr-Sept
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Mail
Preferred Care Partners, Inc. P.O. Box 30770, Salt Lake City, UT 84130-0770
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UHC Preferred Dual Complete FL-D001 (HMO D-SNP)
UHC Preferred Dual Complete FL-D01P (HMO D-SNP)
UHC Preferred Dual Complete FL-V1 (HMO D-SNP)
UHC Preferred Dual Complete FL-Y2 (HMO-POS D-SNP)
UHC Preferred Dual Complete FL-V2 (HMO D-SNP)
UHC Preferred Dual Complete FL-Y3 (HMO-POS D-SNP)
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Phone
1-855-245-5196 (TTY - 711) Toll-Free
Customer Service also has free language interpreter services available for non-English speakers.
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Office Hours
8 a.m. - 8 p.m.: 7 Days a week, Oct-Mar M-F Apr-Sept
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Mail
Preferred Care Partners, Inc. P.O. Box 30769, Salt Lake City, UT 84130-0769
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