Prescription Drug Transition Process
If you have any questions about our transition policy or need
help asking for a formulary exception, please contact a
Customer Service representative.
1-866-231-7201 (TTY 711) Calls to this
number are free.
Hours of Operation: 8 a.m. - 8 p.m. local time, 7 days a
Customer Service also has free language interpreter services
available for non-English speakers.
Preferred Care Partners, Inc.
P.O. Box 30770, Salt Lake City, UT 84130-0770
9100 S. Dadeland Blvd, Suite 1250
Miami, FL 33156
9 a.m. - 5 p.m., Mon - Fri