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(866) 231-7201 - Toll-Free
711 - TTY
8 a.m. - 8 p.m. local time- 7 days a week
Call Us: 866-231-7201 Toll Free


Preferred Care Partners is making every effort to ensure that the information available on this site is accessible to everyone; specifically, we are committed to full and robust compliance with the Americans with Disabilities Act and Section 508 of the Rehabilitation Act, as amended.

Our commitment takes several forms:

  • Monthly site wide testing to ensure strict accessibility standards are being followed.
  • The site is intentionally heavy on text to facilitate screen readers and very light on informational graphics.
  • Preferred Care Partners uses software programs that identify and correct accessibility problems when preparing new content for the site or updating existing content.
  • The Preferred Care Partners site contains a large amount of information. We are working hard to ensure that the web site is completely accessible but recognize that there may be remaining issues.

If you use special adaptive equipment to access the Web and encounter problems when using our site, please let us know. Write to MemberServices@MyPreferredCare.com or call us at (866) 231-7201 Toll-free / 711-TTY and we will provide the information to you in an alternate format, and do everything possible to fix your accessibility problem. Please be as specific as possible when describing the information you need and the problems you encountered.

General questions and comments about our accessibility efforts are also welcomed. Please send them to webmaster@mypreferredcare.com

Thank you for visiting our website.